Job Description

Overview:

The GM/Executive Director is responsible for the actions of the team and the overall reputation of the business. They play a pivotal role in our ability to achieve excellent operational execution, uphold a remarkable environment, and maintain balanced profitability. We are recruiting for a results-oriented individual who desires to be part of a successful business and team.

We are looking for applicants who exhibit the following qualities:

• Ability to troubleshoot, problem solve, and make quick decisions on a daily basis
• Set goals and motivate a team towards achieving those goals
• Proven ability to recognize strengths and passions in others
• Desire to develop people of all ages and skill levels
• Ability to work in a fast-pace environment
• Excellent communication (verbal and written), interpersonal, teamwork, and leadership skills
• Customer service oriented
• Proven leadership skills
• Desire to grow and be developed as an individual
• Strong business acumen
• Demonstrated ability to manage multiple projects and prioritize time
• Proven ability to drive an area of business and achieve significant results with minimal supervision
• Computer proficiency including e-mail, Microsoft Suite Applications, and data analysis reports

Responsibilities include:

• Ensure proper Chick-fil-A training and standards are taught and maintained
• Lead weekly meetings to discuss key performance metrics, develop leaders, and communicate relevant business needs and information
• Keep store in like-new condition through equipment and facilities maintenance
• Ensure there are strategies and systems in place to achieve balanced profitability
• Create and execute yearly business goals
• Responsible for recruiting and selecting top talent
• Coach and develop Team Members, Team Leaders, and Director(s)
• Build talent pipelines within team, recognizing and developing individuals with leadership potential
• Provide positive and negative performance feedback
• Build team culture and morale

Requirements:

• Positive attitude & strong work ethic
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 10-65 lbs on a regular basis
• Have the ability to stand for long periods of time

This Chick-fil-A® Restaurant is operated by an independent franchised business owner

who makes their own employment decisions and is responsible for their own

content and policies.

• Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. This Chick-fil-A restaurant is locally owned and operated by an independent, franchised Operator who invests in the future of their Team Members and gives back to their community.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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