Security Operations Center (SOC) Analyst Job at Franchise Tax Board, Sacramento County, CA

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  • Franchise Tax Board
  • Sacramento County, CA

Job Description

Job Description and Duties

About this role:

The Franchise Tax Board's mission is to help taxpayers file tax returns timely and accurately, and to pay the correct amount to fund services important to Californians. The protection of taxpayer information and privacy is one of our foundational principles that support that mission, and you have the opportunity to be directly involved as a valued member of our Security Operations Center (SOC). Under the direction of the SOC Supervisor and SOC Management, you will perform a wide variety of tasks related to cybersecurity monitoring within the Franchise Tax Board(FTB)'s SOC, which contributes to the protection of FTB's systems, data, and people.

The regular work schedule will include weekends and holidays, in order to provide 24x7 coverage.

This role may be a good fit for you if:

You are security minded analyst that loves enabling IT/Business teams to balance security and operational needs.
You can work effectively within a team environment.
You are constantly learning and enjoy staying up to date on emerging security threats.
You have a knack for and enjoy communicating security concepts to different audiences.
You value good documentation and guidance.
You take pleasure in sharing your knowledge and experience with others to help them succeed.
You are excited about applying your talents to protect Californian tax payers.

Additional positions may become available (eRPA 2324-00276)

Please complete this optional survey letting us know how you heard about this position by .

You will find additional information about the job in the .

Working Conditions

  • This position is eligible for limited remote-working within California based on departmental guidelines and operational need. FTB has a minimum in-office requirement of four days per week for all positions including those that are eligible for telework.

Special Requirements

  • The position(s) require(s) a Background Investigation be cleared prior to being hired.

This business uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. For more information about E-Verify, please go to .

CALIFORNIA CODE OF REGULATIONS, TITLE 2, SECTION 172: All candidates for, appointees to, and employees in the state civil service shall possess the general qualifications of integrity, honesty, sobriety, dependability, industry, thoroughness, accuracy, good judgment, initiative, resourcefulness, courtesy, ability to work cooperatively with others, willingness and ability to assume the responsibilities and to conform to the conditions of work characteristic of the employment, and a state of health, consistent with the ability to perform the assigned duties of the class. Where the position requires the driving of an automobile, the employee must have a valid state driver's license, a good driving record and is expected to drive the car safely. The foregoing general qualifications shall be deemed to be a part of the personal characteristics of the minimum qualifications of each class specification and need not be specifically set forth therein.

**IMPORTANT NOTICE** As required by the department's rules of conduct, all employees of the Franchise Tax Board (FTB) must be in compliance with the California Revenue and Taxation Code. During the background investigation portion of the hiring process, FTB will review return information to verify California state income tax compliance.  Any failure to comply with the California Revenue and Taxation Code may prevent you from being hired at FTB. You must verify your filing status by calling 1-800-852-5711 to resolve any potential tax compliance issues, prior to submitting your application and seeking employment with FTB. All applicants not currently employed with the Franchise Tax Board will be subject to a pre-employment background investigation. The investigation will consist of completion of a pre-employment questionnaire, fingerprinting, and an inquiry to the Department of Justice to disclose criminal records. We comply with the Americans with Disabilities Act. Persons with hearing or speech impairments, call TTY/TDD (800) 735-2929.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements”.

  • Ability to communicate effectively, both verbally and in writing
  • Ability to work with a technical and non-technical stakeholders
  • Experience demonstrating analytical skills
  • Ability to work within a team environment
  • Knowledge of Information Technology systems, with respect to hardening and defending them
  • Experience in a Cybersecurity/Information Security role, such as:   security vulnerability assessment, security event analysis, security technology (firewall, anti-virus, web security, data loss prevention, Security Information and Event Management (SIEM), and/or User and Entity Behavior Analytics (UEBA)), Security Tool Administration,  Knowledge and experience with Incident Response
  • Ability to work well under pressure and adapt to changing priorities
  • Bachelor's degree in Computer Science or a related major
  • Certification related to Cyber defense, incident response, penetration testing, or security management

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

In addition, Franchise Tax Board offers the following:

  • Convenient transportation and commuting options include : Light Rail stop, bicycle lockers, free parking, and carpool/vanpool opportunities.

Additional Application Instructions

A complete application package must be received in the Classification & Hiring Unit or postmarked by the final filing date and must include:

  • Completed employment information on the STD. 678, including the “From” and “To” dates, “Hours Per Week,” and “Duties Performed" fields for all jobs listed in the “Employment History” fields (resumes do not take the place of these fields on the STD. 678)
  • All of the required documents listed in the “Required Application Package Documents” section 
  • The position number and job control number in the job title line of the STD. 678, if submitting a paper application package (these numbers will auto-populate in the job title line of the STD. 678 if submitting an electronic application through your CalCareer Account)
  • A signature, if submitting a paper application package

Candidates who do not follow all of the listed application instructions may be eliminated from the selection process. All submitted information will be screened and the most qualified candidates will be invited to an interview.

Electronic applications submitted through your CalCareer Account are highly recommended. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed STD. 678 and application package to the mailing address provided above in the “Application Instructions” section.

Do not include full Social Security Number, method of eligibility, and LEAP information in your application package.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is required and must be included.
  • Other - REQUIRED : If you are basing your eligibility on educational requirements, you MUST provide a legible copy of your transcripts as proof of meeting the education requirement as listed in the Classification Specification (please see the Class Specification located under “Minimum Requirements” on the left-hand side of this job posting). Applicants with foreign transcripts must provide a foreign transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be official or unofficial; please redact birthdates and social security numbers. If you are not basing your eligibility on an educational requirement, you may instead use the bypass option (when applying, select Choose/Upload for the required document and then select Bypass File).
  • Other - A cover letter is required and must be included.
  • Supplemental Application - In order to be considered for this position, interested candidates must submit a supplemental application. Your response must be no more than 1 type-written page(s) in length, using 12-point font, 1-inch standard margins and include your first and last name in the upper right-hand corner of the page. Respond to the following supplemental statement(s):

    • Please describe your experience in analyzing security alerts.

Job Tags

Holiday work, Permanent employment, Full time, Second job,

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